Vacation at Sandals St. Regency St. Lucia
Pete
All I have to say is WOW!!!!!!!! I guess you are never too old to learn something new. I used to book all my trips over the internet because I didn’t feel that a travel agent added any value. I was WRONG!! I guess it just meant that I was dealing with the wrong agent. The trip to Sandal’s Regency St. Lucia was unbelievable. The concierge level room and separate check in area was stress free. The mention of your name and Island Getaways was an immediate ticket to a service level that I have never experienced before in the Caribbean. The complimentary room upgrade that you negotiated for us was totally unexpected, but very much appreciated. It took me a little while to adjust to the phone calls checking up on us and making sure that everything was too our liking. It didn’t cost me a nickel more to book with you, yet I felt like a visiting dignitary because of all the attention that we received. I have never met the general manager of a hotel. On this trip, I met at different times, the three top managers of this Sandals. How do you do this? You are total professionals and your contacts make you a virtual embassy in a foreign land. You have a convert for life.